Hours of operation
Okay, we realize an online shop never technically closes, but…we human beings behind the scenes do need to sleep sometimes. Although we are known to stay up pretty late and get up earlier than we like most days.
We don’t have staff in place to keep tabs on things 24/7 just yet so we promise to respond within 24 hours if you try to reach us Monday through Friday and as soon as we can if you try to reach us on the weekend. We keep our droids with us just about all the time, but if we’re traveling, we might be out of signal range.
We’re located in the EST/EDT time zone. So you Cali folks emailing us at 1 a.m. can bet your bottom dollar we’re asleep (probably…or at least we should be if we want to have any hope of getting up on time for work the next day).
This address can be used by suppliers and vendors to ship product/merchandise:
If you made your purchase through this website and would like to return it, please visit our Returns, Refunds & Exchanges page for full details of our policies. Don’t use the above address to send returns without contacting us first.